Contact HCQU West

OFFICE: 724-283-0990

FAX: 724-283-1012

MILESTONE HCQU WEST STAFF

Natalie Symons, RN, Director
Cell: 412-526-0617
Kelly Fisher, RN, Clinical Supervisor
Cell: 724-841-9159
Leslie Dollman, MIS Administrator
Cell: 412-526-0376
Denise Quinn, Training Coordinator
Cell: 412-526-6590
Jillesa Shotts, Administrative Assistant
Office: 724-283-0990
Margaret Fend, RN, HCQU Nurse
Cell: 724-822-9531
Jenifer Baker, RN, HCQU Nurse
Cell: 412-926-6106
Amy Simon, RN, HCQU Nurse
Cell: 724-822-0901
Loretta Duffy, Behavioral Health Specialist
Cell: 412-526-6578
Brian Speakman, MA, NCC, Behavioral Health Specialist
Cell: 412-526-4840
Maggie Voorhees, Behavioral Health Specialist
Cell: 724-968-9237

Testimonials

I’m on a limited income, but I make it a priority to give to Milestone every month. My son is doing so well there. I’ll do whatever I can to support the organization.

- Catherine, mother of Milestone client

I’m so grateful because Milestone fills a void for my son. He is much more sociable and gets along better with family members.

- Carol, mother of a Milestone client

Milestone treats me like an adult, the people here care about me.

- Dottye, Milestone client

Milestone HCQU West's 'Commonly Prescribed Medications' course is really helpful. With this training I understand the importance of observing individuals before and after a medication has been administered.

- HCQU West Trainee, Loyalhanna, PA

Milestone HCQU West's 'Promoting Skin Integrity' course is very good. Everyone who takes care of people should take this course.

- Bobby, Mercer, PA

Milestone has opened a whole new world for my niece. She has come out of her shell; she’s happier and she has her own life.

- Laurie, aunt of a Milestone client

We are so thankful for Milestone’s Work Activity Center, and that our son gets to earn a paycheck with his friends.

- Geraldine, mother of Milestone client

I love my job at Giant Eagle and my Milestone job coach is the best!

- Scott, Milestone supported employment client

I want to thank Milestone HCQU West for the great trainings they provide for our individuals here at The ARC of Mercer County! We love HCQU West and are all excited about the pedometers that they gave us today! We appreciate it!

- Nicole Rudd, The ARC of Mercer County

Knowing Milestone is here for my brother provides so much comfort.

- Paula, sister of a Milestone client

My daughter has been at Milestone for nine years. She enjoys learning different jobs and she is very proud to bring home her paycheck and show everyone how hard she has worked.

- Sheila, mother of Milestone client

The home study training courses offered by Milestone HCQU Northwest are a lifesaver for me! They are interesting and informative and most importantly, convenient to my schedule. I even share the home study courses with my staff, who are required to complete 12 hours of annual training. The topics are relevant to our issues and we have used the information in the day-to-day care of our residents.

- Laura Mesoraco, Owner/Administrator, AM/PM Personal Care Home, Inc.

This was the first Milestone HCQU West webinar in which I participated and I found it to be worthwhile. I recommended upcoming webinars to my coworkers and lifesharing families.

- Allison, Lifesharing Agency, Bethlehem, PA

Milestone has made a difference in my life.

- William, Milestone client

I love coming here.

- Joe, Milestone client

While my daughter is experiencing many changes in her life right now and struggling to maintain some stability, I am thankful for the Milestone Work Activity Center, where she attends three days per week. It is the only constant in her life right now. I appreciate the understanding and flexibility they give to my daughter.

- Ribitha, mother of Milestone client

Milestone

Health Care Quality Units

Contact HCQU West

OFFICE: 724-283-0990

FAX: 724-283-1012

MILESTONE HCQU WEST STAFF

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